Joseph (JP) Higgs

Executive Technology Leader & AI Enablement Strategist
jphiggs.com linkedin.com/in/jphiggs Los Angeles, CA (Hybrid / Remote)

Executive Summary

Dynamic Technology Leader, Systems Architect, and AI Enablement Strategist with over 20 years of experience driving enterprise-wide operational efficiency and scalable infrastructure, backed by 5+ years of advanced AI fluency and workflow transformation. Proven track record of bridging rigorous technical architecture (Linux, Docker, Python, APIs) with executive growth leadership and cross-functional process redesign. As Owner & Principal Technologist at Make N Mod and former Systems Engineer, specializes in identifying complex manual workflows, architecting agentic AI and automation pipelines, and embedding practical AI fluency across teams to deliver high-impact business results.

Core Competencies & Executive Leadership

AI Strategy & Workflow

Enterprise AI enablement, agentic workflow design, process re-engineering, adoption metrics, cross-functional capabilities.

Technical Architecture

GenAI tooling, custom API pipelines, automation frameworks, Linux (Ubuntu), Docker, enterprise integration.

Executive Leadership

Strategic planning, executive communication, vendor screening & management, community building, team mentorship.

Business Operations & ROI

Translating business challenges into scalable technical solutions, financial planning, operational efficiency.

Professional Experience

Owner & Principal Technologist — Make N Mod LLC
April 2017 – Present | San Jose, San Diego, & LA, CA
  • Active venture operations paused briefly from Jan 2021 – Jan 2022 during full-time enterprise engagement at Western Audio/Video.
  • Spearhead enterprise-grade AI enablement, custom workflow automation, and technical strategy for clients, translating operational bottlenecks into scalable automated pipelines (n8n, Python, Docker).
  • Architect local-first AI and agentic tooling frameworks, accelerating operational efficiency and establishing repeatable playbooks for cross-functional adoption.
  • Manage full-stack solution design, API integrations, vendor evaluations, and technical client advisory.
Systems Engineer — Western Audio/Video
January 2021 – January 2022 | San Diego, CA (Remote)
  • Designed and engineered enterprise-class AV, teleconferencing, and advanced automation systems for complex commercial deployments.
  • Directed end-to-end technical implementation, hardware-software integration, and cross-functional team coordination.
IT & Systems Consultant — Plessas Experts Network Inc
October 2012 – December 2013
  • Developed custom APIs, web applications, and automated testing frameworks to streamline data operations.
  • Delivered robust enterprise IT infrastructure support, systems deployment, and proactive troubleshooting.
Network & Systems Administrator — Navstar Inc.
November 2009 – January 2012 | Washington, DC Area
  • Developed custom APIs, web applications, and automated testing frameworks to streamline data operations.
  • Delivered robust enterprise IT infrastructure support, systems deployment, and proactive troubleshooting.
Software Engineer & Systems Administrator — Coleman Research Corporation
July 1998 – February 2001
  • Programmed core software solutions in Java, JavaScript/HTML, and C; engineered graphical user interface (GUI) components across Unix and Windows environments.
  • Maintained secure network infrastructure, domain administration, and technical support under defense contract specifications.

Education & Clearances